Contact

We are here to help.

Questions about an order, your subscription or your account. Reach us however is easiest and we will get back to you fast.

Medical emergency

Longevix MD is not equipped to handle emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not wait for a reply to a message.

Email

support@longevixmd.com

Best for account, billing and shipping questions.

Text / SMS

(844) 555-0142

Message our support line directly during business hours.

In-portal messaging

Message your provider

Existing patients: the fastest way to reach your care team.

Support hours: Mon-Fri 8am-8pm ET, Sat-Sun 9am-5pm ET

Typical response time: within 1 business day. Text and in-portal messages are usually fastest.

Send a message

Get in touch

Please do not send protected health information, such as symptoms, diagnoses or medication details, through this form. If you are an existing patient with a clinical question, use secure in-portal messaging instead.

Looking for a quick answer? Check the full FAQ before reaching out, many questions are answered there instantly.